It is true, policy drafting can be onerous and even expensive, but the reality is that policy negligence can be far higher and have far reaching consequences.
We all know that running a successful business takes hard work, dedication and going the extra mile. There are often a variety of daily tasks that need to be accomplished to keep your business on track. Due to legislative changes and shifts within company practices over time, employees need to be updated regularly as to the standards and/or frameworks within which the company operates and requires from employees.
This is done in the form of policy updates and/or amendments and should it not be done, the likelihood of each employee performing their job differently is high which will result in inconsistencies within the business and may even extend to clients experiencing a different service level.
What are the benefits of implementing policies in your business?
Employees understand the constraints of their job without using a ‘trial and error’ approach, as key points are visible in well-written policies and procedures.
Policies and procedures enable employees to clearly understand individual and team responsibilities, thus saving time and resources. Everyone is working off the same page; employees can get the “official” word on how they should go about their tasks quickly and easily.
Clearly written policies and procedures allow managers to exercise control by exception rather than ‘micro-manage’ their staff.
They send a “We Care!” message. ‘The company wants us to be successful at our jobs.’
Clearly written policies and procedures provide legal protection.
Employees can be held accountable. In the absence of policies, it is difficult to hold an employee accountable if they do not know or understand the expectations that are required.
Are you interested in GROWING your business without the added “day to day” burden of employee responsibility! If the answer is YES, contact Compliance Hub and we will assist you with the implementation of your policies!
Article By:
Tiffany Reed: HR & EE Consultant - Compliance Hub
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